“Quality is everyone’s responsibility.” – W. Edwards Deming
Welcome to the home of the Community Action Suffolk Quality Framework.
From Autumn 2022 we will be introducing the CAS Quality Framework. The Health Check and HealthCheck Plus will be available then. The Quality Standard is updated and available now.
The CAS Quality Framework has three options to choose from:
Level 1: Organisation HealthCheck (Available from Autumn 2022)
Level 2: Organisation HealthCheck Plus (Available from Autumn 2022)
Level 3: Quality Standards (Available now)
All three elements of the Quality Framework are designed with flexibility in mind so you can choose the level of support and resources that are right for you.
Each section acts as a stand-alone resource. However, they are also designed to allow you to progress from one to another. You could start with the HealthCheck which is a self assessment and realise that you would benefit from the examples policies and procedures contained within the HealthCheck Plus and upgrade to that. After that you may decide that you are ready and want to complete the CAS Quality Standard.
The Framework is updated annually. If you have registered for the HealthCheck or HealthCheck Plus you will be contacted with details of the annual update to enable you to decide if you wish to register for the updated HealthCheck or HealthCheck Plus. As a Quality Standard group these updates and any action you may need to take will be made available via the Quality Standards Online Peer Support Forum.
All of the elements of the CAS Quality Framework cover the four main areas an organisation requires to demonstrate it is committed to quality. It helps ensure that your organisation has the structure, policies and procedures in place to be a safe, well run provider of services They cover four vital areas:
Over 180 organisations in Suffolk have used the CAS Quality Standards to help them strengthen, build their confidence and embed effective practice across the organisation. Groups say it:
Improved confidence, resilience and efficiency through the implementation of robust policies and procedures.
Engaged staff across the organisation to be a part of embedding quality and development
Working towards CAS quality standards award helped us secure robust policies and procedures. Through this work we not only learnt a great deal, but also found it helped us on many practical levels.
It gives us peace of mind that we are working in line both with legal requirements and with best practice. Having the award helps us to show our funders and clients that we take governance seriously and are a trustworthy organisation
If you are interested in being a quality organisation we have the tools to support you. To find out more about the three levels of the Quality Framework click below to start your journey.
CAS Quality Framework: Click on the images below for more information
